We are frequently retained to assess and evaluate traditional cash-based toll systems. This evaluation not only addresses technology but process and procedures as well. Agencies who add electronic toll collection to a conventional cash system are faced with necessary changes in business rules, revenue recognition, and toll auditing. This process is exacerbated when toll lanes are a mix of manual collection and ETC.
We have been through this process many times, and we recognize that there is not one solution for all toll facilities. Contributing factors include current system life cycle, infrastructure, enabling legislation, established policies, accounting practices, and tolling policies.
We have evaluated many traditional cash-based toll systems, and we recognize that there is not one solution for all facilities.
We have evaluated traditional tolling for well over 50% of our clients with recommendations ranging from minor changes to full replacement.